Candle Care & Safety

Safety is paramount for us at Conwy Candle Company, and we are committed to ensuring that all of our products are used in a safe and responsible manner. 

Below we have provided some key do's and don'ts to help you enjoy your candles in the safest way;

What not to do

• don't leave a lit candle unattended
• don't use a candle as a night light
• don't move a candle whilst lit or whilst the wax is still liquid
• don't have a lit candle within reach of children or pets
• don't light a candle underneath blinds, curtains, artificial flowers or other flammable materials
• don't light a candle near a secondary ignition source (gas cookers, gas fires etc)
• don't continue to use a candle when the liquid wax reaches the bottom of the jar

 

What you should do

• enjoy a candle on a flat, heat proof surface away from children and pets
• trim the wick of your candle before each use - leave 1cm of wick to burn
• blow out your candle when leaving the room
• avoid lighting if water has got into the candle (common when used in the bathroom)

 

Stop using your candle if

• the flame is consistently erratic or tall
• excessive crackling noises (except where a crackling effect wooden wick is used)
• the wick becomes detached from the base of the candle - this is common when the candle is at the end of use
• the candle jar shows cracking or is broken
• a burning scent not recognisable as the scent of the wax

 

Should you have any concerns regarding your candle or its performance, please do not hesitate to get in touch via our contact form.